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See the world with Mango Tours.

Career Opportunities


Our employees are driven to achieve one goal -- to provide the best travel options for our customers. We look for motivated people who are passionate about travel, creative in selling, and a team player with good customer relations skills. If you think you have these traits, then we like you already. So apply now and explore where your career with us can take you.

Senior Telesales Supervisor


Job Location: Makati, Philippines

Job Description:

  • Organizes and directs the day-to-day activities related to the operation of the TFI Call Center.
  • Responsible for supervising, training, and guiding agents in performing their duties, provides support, reports, resolves problems, and complaints.
  • Monitors agents & contact center performance, and analyzes reports and help develop schedules to ensure adequate staffing levels.

Requirements:

  • Graduate of any four-year course (Bachelor's degree in Tourism is an advantage)
  • Three (3) years Customer Service experience with at least two (2) year supervisory experience in leading teams (Call Center environment, Travel account preferred)
  • Excellent communication, leadership, and interpersonal skills
  • Excellent command of the English language
  • Good knowledge of commonly used Word processing, Excel, and Powerpoint presentations
  • Knowledge in basic staffing and scheduling for BPO environment.

Travel Specialist


*Immediate Hiring (Full-time)

Job Locations: Los Angeles (Eagle Rock), California | Panorama City, California | West Covina, California

Other Job Locations Available: Chicago, Illinois Toronto, Canada | Concord, California | Mira Mesa, California | Newark, California | Makati City, Philippines

Job Description:

  • The primary job function of a travel specialist is to handle online booking transactions (hotel and air ticket). The qualified candidate will ensure the availability of service, support, and dedication of the company. He/She is expected to provide all necessary reports (ticketed summary, daily sales report, incentive log, sub agent commission, etc.) and follow the Quality Control checklist.

Requirements:

  • Preferably knowledgeable in Amadeus reservation and ticketing platform
  • Having at least one (1) year of work experience in the travel industry (travel agency, hotel, airport, car rentals) is a plus
  • Must possess good English and Tagalog communication and customer relations skills
  • Must be willing to work on weekends*

Advertising Specialist


*Immediate Hiring (Full-time)

Job Location: Manila, Philippines

General Responsibilities

  • Advertising Specialist will have a monthly goal to achieve and exceed. Researching and cultivating potential advertising leads through different methods such as cold calling, networking, email marketing, and meetings, should be done to close deals and build lasting relationships with clients.
  • Creation, development, and documentation of different advertising-related documents such as proposals, presentation kits, contracts, and the like are some of the key tasks.
  • The Advertising Specialist will be responsible for the coordination and preparation of all online advertising materials.

  • He/She is expected to generate incremental sales by conducting presentations to clients and closing advertising deals. Field work is required.
  • The Advertising Specialist must be detail-oriented and able to follow guidelines and standard operating procedures of the company to achieve maximum sales revenue.
  • He/She is expected to assist the immediate manager in developing effective advertising campaigns and strategies. Other related duties may also be assigned from time to time.

Day to Day Responsibilities:

  • Generate and cultivate leads for potential advertising partners
  • Perform cold calls and arrange meetings with potential clients
  • Respond to incoming email and phone inquiries
  • File all ad proposals and contracts
  • Create and improve proposals and advertising correspondences
  • Display/monitor ad placements
  • Submit monthly ad sales report
  • Submit advertising reports/results to clients
  • Other tasks

Requirements:

  • Must be sales-driven and a highly-motivated salesperson determined to surpass goals and quotas
  • Can help clients develop and improve brand identity through effective advertising ads on MangoTours.com
  • Must be updated with the latest trends in online advertising (website, blog, social media, etc.)
  • Must possess good English and Tagalog communication and customer relations skills
  • Must be willing to work on weekends.*

Do you have what it takes? Apply now!

Send your resume/curriculum vitae to careers@mangotours.com with subject line Job Position & location (e.g. Travel Specialist Los Angeles, CA)

If you don't see a specific position open, feel free to apply anyway. We consider applicants for both current and future needs.

Mango Tours is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital & veteran status.